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About this blog

Andre lives on the beautiful island of Jamaica (yeah, mon). Andre can best be described as friendly, passionate about technology, a lover of nature and enjoys sharing his views on topics he is highly interested in.

His journey into blogging started in 2004 when Microsoft introduced their online blogging service, MSN Spaces. Like many, Andre was enthralled by the excitement surrounding the development of Windows ‘codename’ Longhorn, which eventually became Windows Vista. From then on his enthusiasm for Windows grew into a passion. Throughout those years he was able to expand his reach through the opportunity of writing reviews and articles for ActiveWin.com.

The opportunity for him to start his own blog and share his opinions with readers about technology allows him to help and learn from so many in return. “It has been one of the great aspects of blogging. That’s one of the key things about technology and the essence of the MVP Program itself, the opportunity to share and learn.”

You can often find Andre publishing his latest articles at http://www.groovypost.com

Entries in this blog

 

Quark Inc Advising Customers Not to Upgrade to Windows 10 Creators Update Yet

Quark Inc, developers of the popular page layout software, QuarkXpress, is advising customers not to upgrade to Windows 10 Creators Update version 1703 yet. In a Facebook post on the company's official support page, Matthias Guenther, Global Director at Quark, warned users running versions 2015 and 2016 of the software about serious issues without any specifics.  Matthias further commented the company is investing problem and is working on a solution.

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Windows 10 Redstone 3 Build 16170 Released

The Windows 10 Creators Update is not even generally available yet, but the Windows Insider Program surprised enthusiast today with an early build of the next version of company's flagship operating system. Only the PC build has been released in x86 and x64 architectures. The latest build number is 16170, a major jump from the RTM release, 15063, for the Creators Update. As noted, early adopters likely won't see anything new, but for users anxious to participate in the development of Wind

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What to do if Your Windows 10 OEM Product Key Sticker is Damaged?

A number of users have been reporting issues recently removing the protective seal on Windows 10 OEM System Builder product key stickers. Unlike retail Windows 10 licenses, which come on a business size card in the box; the OEM Windows 10 System Builder product key is located on the certificate of authenticity sticker on the outside or inside of the package. To prevent theft, a protective seal covers the product key. Similar to a pay as you go phone card, users can utilize a sharp instrument suc

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Intel Clover Trail processors are not supported on Windows 10 Creators Update

Microsoft Support posted on the Microsoft Community, a certain class of Intel Atom processors are not supported by the Windows 10 Creators Update. Users should refrain from upgrading until the company works with Intel and partners to get the issue resolved. Users can check their processor model in Windows 10, by pressing Windows key + X > System > Processor.

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Microsoft Informs Mac Users to install Windows 10 Anniversary Update Before Installing Creators Update

If you use a Apple Macintosh and plan to install the Windows 10 Creators Update version 1703; you should first install the previous release called the Anniversary Update or version 1607. Users attempting to install the Creators Update directly through the Boot Camp software, will encounter an error. Microsoft is still offering the Windows 10 Anniversary Update as an available download. After installing the Anniversary Update, users can then use the Windows 10 Upgrade Assistant

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Windows 10 Redstone 3 Builds Coming Soon - Get Your Devices Ready

The job of a Windows Insider never ends, but thats the fun reality of being one. While the vast majority of the general population of computer users will be experiencing the Windows 10 Creators Update for the first time, on April 11th, millions of Windows Insiders will be preping their devices for the next revision. The next version of Windows 10 that follows the Creators Update is rumored to be called Redstone 3 or RS3. Anything can change, but for now, we will go with that. Here is a list of p

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Second and Third Cumulative Update for the Windows 10 Creators Update Released

Following up on last weeks cumulative release (15063.11); Microsoft released the second and third cumulative updates for its latest revision of Windows 10, called the Creators Update. The new updates iron out some last minute bugs for devices such as Printers and the Microsoft Surface Pro 3 tablet. The third cumulative update (15063.14), available only in the release preview channel, fixes an issue where non-suspendible processes would suspend after waking from sleep. Source: Windows

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What is the Difference Between the Media Creation Tool and the Windows 10 Retail Package?

Windows 10 is distributed through multiple market channels. You can acquire it as a digital download or as a retail full package product. What are the differences between the two? Both are the same product in some respects, the only difference is the method of acquisition and installation. The physical retail package is stuck at build 10240, which you have to update to the latest version (14393.726) through Windows Update. The digital download through the Microsoft Store using

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Error code 0xC18000116 - 0xA0019 When Using the Media Creation Tool

Users attempting to create bootable media using the Media Creation Tool, might encounter error message: 0xC18000116 - 0xA0019. Not much information is given as to why this error is happening, but a Microsoft employee on the Microsoft Community, disclosed, the software firm recently refreshed the Windows 10 ISO media; making it a bit larger than 4.7 Gbs. Users will now have to use either a 8 GB thumb drive or a dual layer DVD to make a bootable copy. If you download a combination of architec

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Fix: How to Ensure Windows 10 KB3194496 Installs Smoothly

Two Ways to Ensure KB3194496 Installs Smoothly Since late September, users started reporting issues installing a cumulative update for Windows 10, KB3194496; which increments the Windows 10 Anniversary Update to build 14393.222. Microsoft has not provided an official fix for the problematic update yet, but the software firm is looking into the issue.     In the meantime, several work arounds have appeared that seem to be resolving the issue for many. The culprit seem

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How to Fix Windows Update Stuck on KB3189866 in Windows 10 at 45 or 90 Percent

Many users are reporting Windows Update becoming non-responsive after attempting to install KB3189866. KB3189866 is an important security update for Windows 10 Anniversary Update and includes additional improvements. The best way to resolve this problem so far is to manually install KB3189866. You can do it one of two ways. Visit the Microsoft Update Catalog website using Internet Explorer: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3189866 Then download the

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Microsoft Releases Surface Pro 3 Firmware Update with Battery Fix

Back in July, users in the Surface forums, on the Microsoft Community, started reporting issues regarding battery life rapidly depleting on some Surface Pro 3 devices. A forum participant, Kridsada Thanabulpong, described a fully charged battery degrading by 80% just within a few weeks of charge. Of course, this got me quite concerned, since I am a proud owner of a Surface Pro 3 device myself. It is quite normal for battery life to eventually loose charge over time, especially taking into accoun

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UPDATE: Windows 10 Free Upgrade Extended for 2 More Weeks

Update: Apparently, the support agent provided incorrect information. Technology journalist, Ed Bott, ZDNET, confirmed with Microsoft, the free upgrade offer has indeed ended. Source Procrastinators can breath a sigh of relief. A reply from a community forum participant, Martmcd, confirmed in a chat session with a Microsoft Answer Desk agent; the Windows 10 Free Upgrade Offer has been extended for 2 more weeks. The free upgrade launched on July 29, 2015, provides a full version Wi

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Get Windows 10 App Still Prompting Some Users to Upgrade

Programming logic can be a strange thing sometimes. Although its 10 days since the Windows 10 Free Upgrade Offer ended, some users are still getting prompts to upgrade. A participant on the Microsoft Community Forum posted details of an annoying message popping up every time she started her computer.   Source Microsoft did promise to remove the Get Windows 10 through a future software update, the software firm just did not say when. Regardless of the imposed deadline, users can act

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Troubleshoot connecting to a Wireless Network in Windows 10

I share my iPhones Internet connection as a wireless network. Recently, I started experiencing difficulty connecting to my mobile hotspot, with a generic error displayed 'cannot connect to this network. I tried a few things such as: Restarting my phone. Change the password. Restarted Windows. Interestingly, my Lumia 625 mobile hotspot connection worked just fine. So, isolated the problem and the mobile hotspot worked on my Surface Pro. The next thing I tried, turn

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Intel Rapid Storage Driver Possible Cause of Freezes on Windows 10 Anniversary Update

Reports are coming in from the Microsoft Community forums, regarding possible causes triggering system hangs in the Windows 10 Anniversary Update, 1607. A thread has revealed the IRST Driver as the likely culprit. IRST, which stands for Intel Rapid Storage Technology, is a storage driver developed by Intel for use with a variety of storage configurations; such as RAID (redundant array of inexpensive disks) and SATA drives. Modern operating systems such as Windows 10 no longer require IRST driver

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List of all Windows 10 Fall Creators Update version 1709 Download Options

Microsoft has begun rolling out the latest version of Windows 10 called the Fall Creators Update, version 1709. The new update includes new features and improvements that make Windows more productive, fun and easier to use. Microsoft Edge includes better support for working PDF's and EPUB files, more Control Panel settings have been modernized, you can command Cortana to shutdown, restart or lock your device and whole lot more.   Below is a list of some of the ways you will be able to

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Remix 3D Preview and Xbox Live Profiles Will be Merged

Microsoft is modifying changes to its 3D community for creators called Remix 3D. Starting April 30th, 2017, all Remix 3D preview profiles will become Xbox Live profiles. The decision doesn't put an to the Windows 10 Creators Update efforts, but further reduces the need for users to create another profile for another community. Here are some more details: Remix 3D is the social aspect of Paint 3D, where you can publish your completed projects and also find content you can incorporate into

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A List of Systems that Support the Windows 10 Fall Creators Update (1709) So Far

Below are direct links to vendor support pages where you can check the make and model of your computer to find out if it is compatible with the Windows 10 Fall Creators Update or earlier versions. If its not, don’t force it, stick with your current version, contact the vendor by telephone or support forum to find out about support.The list will be updated as soon as other OEMs update their support pages.  Windows 10 Fall Creators Update (1709) Toshiba Panasonic Hewlett

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How to Submit a Suggestion or Bug Report in Windows 10 Using Feedback Hub

The Internet and Social Media have changed the development process for many of the products we use. Windows 10 in particular has embraced the benefits of these modern day platforms to help improve and bring new releases to market approximately every six months. When I participated in Microsoft Beta Programs (remember Microsoft Betaplace and Connect) more than a decade ago, it was sort of an exclusive club of maybe few thousand or more. Although both had its benefits, with the significant gr

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Microsoft Modifies Windows 10 Media Creation Tool to Prompt for Product Key

It looks like Microsoft is starting to make some attempt at closing the Windows 10 Free Upgrade loopholes. The Media Creation Tool, which provides detailed options for upgrading, now prompts Windows 7 or Windows 8 systems for a product key. The Media Creation Tool takes into consideration, users, who might have downgraded a previously installed and activated Windows 10 installation; by giving them the option to reinstall Windows 10, exempting them from the product key requirements. The new Digit

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How to Upgrade to Windows 10 Enterprise Anniversary Update

In addition to the Windows 10 Home and Pro editions; Microsoft also provides a volume license client for large organizations such as schools, governments and businesses who deploy Windows 10 in bulk, called Windows 10 Enterprise. With the release of the Anniversary Update, Microsoft has also provided an Anniversary Update for Enterprise licenses. The ability to upgrade Windows 10 Enterprise  will depend on your employer and Network/IT Administrators discretion. This is especially the case if you

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